Customer Support Center

HOW CAN WE HELP YOU?

From finding dealers to ordering parts, accessing training programs to checking warranty status - we're here to support you every step of the way.

24/7
Emergency Support
60+
Countries Served
5,000+
Trained Annually
98%
Customer Satisfaction

SUPPORT SERVICES

Access all the resources you need to keep your equipment running at peak performance

Find a Dealer

Connect with our global network of authorized dealers and service partners across 60+ countries.

  • 150+ Dealers Worldwide
  • Sales & Service
  • Parts Availability
  • Local Support
Learn More

Genuine Parts

Search our extensive catalog of factory-certified genuine parts with fast global shipping.

  • 50,000+ Part Numbers
  • 98% Fill Rate
  • 24-48h Shipping
  • Full Warranty
Learn More

Maintenance Training

Invest in your team with world-class operator and technician training programs.

  • 50+ Course Programs
  • 4 Training Centers
  • Online Learning
  • Certification
Learn More

Warranty Info

Check your equipment warranty status and explore our comprehensive protection plans.

  • 24-Month Standard
  • Extended Options
  • Serial Number Lookup
  • Claims Support
Learn More

Download Center

Access product brochures, technical manuals, certificates, and multimedia resources.

  • Product Brochures
  • Technical Manuals
  • Certificates
  • Video Library
Learn More

CONTACT SUPPORT

Our dedicated support team is ready to assist you

Sales Hotline

+86 519 8618 8888

Mon-Fri: 8:00 AM - 6:00 PM (CST)

Email Support

[email protected]

Response within 24 hours

Technical Support

+86 519 8618 8899

Available 24/7 for emergencies

NEED EMERGENCY SUPPORT?

Our 24/7 emergency hotline is available for critical equipment breakdowns. Get immediate assistance from our technical support team.